SitePanda.com Privacy Policy

Effective Date: August 19, 2024

1. Introduction

Welcome to SitePanda.com ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our website-building software and related services ("Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. Information You Provide

• Account Information: When you sign up for an account, we collect information such as your name, email address, password, and payment details to create and manage your account.
• Profile Information: You may choose to provide additional information, such as a profile photo, website URLs, and other details, to enhance your user experience.
• Payment Information: If you purchase any of our paid Services, we collect payment information, including credit card details, billing address, and other necessary financial information.
• Customer Support: When you contact us for support, we collect information about your request, including your name, email address, and any other relevant information.

b. Information We Automatically Collect

• Usage Information: We collect information about your interactions with our Services, such as the pages you visit, the features you use, and the time spent on our platform.
• Device Information: We collect information about the device you use to access our Services, including your IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our platform and store certain information. You can control the use of cookies through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Provide and Improve Our Services: To deliver our Services to you, process your transactions, and improve our platform's functionality.
• Communicate with You: To send you updates, newsletters, marketing materials, and respond to your inquiries.
• Personalize Your Experience: To tailor our Services to your preferences and enhance your user experience.
• Analyze and Improve: To understand how our Services are used, monitor performance, and make data-driven decisions to improve our platform.
• Ensure Security: To protect your account and our platform from unauthorized access and potential security threats.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, and providing customer support.
• Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Choices

• Account Information: You can update or delete your account information by logging into your account settings.
• Cookies: You can manage cookies through your browser settings, though disabling cookies may affect your experience on our platform.
• Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails you receive.

6. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of our Services after the changes take effect constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SitePanda.com
Email: kyle@help.sitepanda.com